These Terms & Conditions govern the relationship between p989 and every registered player. By accessing the p989 platform — whether to place a cricket bet, play a slot, or use the live casino — you agree to be bound by the terms set out in this document. Please read it carefully before using p989 services.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you and p989. By registering an account or using any p989 service, you confirm that you have read, understood, and accepted all terms contained herein. If you do not agree to these terms, you must not use the p989 platform.
For the purposes of these Terms & Conditions, the following definitions apply throughout this document:
By completing the p989 registration process, making a deposit, or placing a bet on the p989 platform, you confirm your unconditional acceptance of these Terms & Conditions in their entirety. Acceptance constitutes a binding legal agreement between you and p989.
These Terms & Conditions apply alongside any specific rules, bonus terms, or game rules published on the p989 platform. In the event of a conflict between these Terms & Conditions and any supplementary terms, these Terms & Conditions shall prevail unless the supplementary terms expressly state otherwise.
p989 reserves the right to amend these Terms & Conditions at any time. Continued use of the p989 platform following the publication of any amendment constitutes acceptance of the revised terms. See Section 15 for the full amendments policy.
You must be at least 21 years of age to register an account on p989 and to use any p989 real-money service. p989 strictly enforces this age requirement. Registration of an account by a person under the age of 21 is a material breach of these Terms & Conditions and will result in immediate account closure and forfeiture of any balance held.
All players are required to complete KYC verification before making their first withdrawal. KYC requires submission of a valid CNIC issued by NADRA. p989 may request additional documentation including a current utility bill, a selfie, or a bank statement in connection with KYC processing or enhanced due diligence reviews. KYC verification is conducted within a reasonable timeframe, typically within a few hours during Pakistani business hours.
Each player may hold only one registered p989 account. Accounts are personal to the individual and may not be transferred, shared, or used by any other person. p989 enforces a strict one-account-per-CNIC policy. Detection of duplicate accounts may result in suspension of all associated accounts and forfeiture of any funds held.
You warrant that all information provided during p989 registration — including your full name, date of birth, CNIC number, Pakistani mobile number, and bank account or mobile wallet details — is accurate, current, and complete. Providing false, misleading, or incomplete information constitutes a material breach of these Terms & Conditions.
p989 is operated and made available to players who access the platform in jurisdictions where online gambling is not prohibited. It is the player's sole responsibility to ensure that accessing and using p989 services is lawful in their jurisdiction prior to registering an account. p989 makes no warranty that its services are available or legally permissible in every jurisdiction.
You are solely responsible for maintaining the confidentiality of your p989 login credentials, including your password and any OTP codes issued to your registered Pakistani mobile number. p989 will never ask you to share your password via any channel. You must notify p989 immediately if you suspect that your account has been accessed without your authorisation by contacting support at [email protected].
All bets, deposits, and transactions initiated from your p989 account are your sole responsibility, whether or not you authorised a specific transaction. p989 shall not be liable for losses arising from unauthorised account access resulting from your failure to maintain adequate security over your login credentials.
All p989 accounts are denominated in Pakistani Rupees (PKR). All deposits, bonus credits, wagers, winnings, and withdrawals are processed and displayed in PKR. p989 does not operate multi-currency accounts. Players depositing via methods that involve currency conversion are responsible for any exchange rate differences applied by their payment provider.
An account is considered inactive if no login, deposit, or wagering activity has been recorded for a continuous period of twelve (12) months. p989 may apply an administrative maintenance fee to inactive accounts and reserves the right to close inactive accounts after providing reasonable notice to the registered email address.
p989 accepts deposits via JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, and 1LINK inter-bank transfers. All deposit methods are denominated in PKR. p989 does not accept cash, cheques, cryptocurrency, or any payment method not explicitly listed on the p989 deposits page.
Deposits made via JazzCash and EasyPaisa are credited to your p989 account in real time under normal operating conditions. Bank transfers via HBL, UBL, Meezan Bank, and Raast are typically credited within fifteen (15) minutes, subject to inter-bank processing schedules. p989 is not responsible for delays caused by third-party payment processors or Pakistani banking infrastructure.
The minimum deposit amount at p989 is PKR 500. p989 reserves the right to revise minimum deposit thresholds and will publish any such changes on the platform with reasonable notice. Deposits below the minimum threshold may be declined or held pending player support review.
Funds deposited into your p989 account may only be used for the purpose of placing bets and wagers on p989 casino games and sportsbook markets. p989 accounts are not payment accounts and may not be used for any purpose other than gambling activity on the p989 platform.
p989 operates in compliance with applicable anti-money laundering (AML) standards. Deposits from third-party accounts — that is, payment accounts registered to any person other than the verified p989 account holder — are strictly prohibited and will result in account suspension pending investigation. All deposits must originate from payment instruments registered in the player's own name as verified by CNIC documentation.
Withdrawal requests will not be processed until a player has successfully completed KYC verification. This requires submission of a valid CNIC and, where requested, supplementary documentation. p989 strongly recommends that all players complete KYC verification promptly after registration, prior to making their first deposit, to avoid delays when submitting a withdrawal request.
Withdrawals are processed to the same payment method used for deposits wherever technically possible. The following indicative processing times apply to KYC-verified accounts under normal operating conditions:
Processing times are indicative and may vary during peak periods, public holidays, or circumstances beyond p989's reasonable control.
The minimum withdrawal amount is PKR 1,000. Maximum single-transaction withdrawal limits and daily withdrawal caps are published on the p989 withdrawal page. p989 reserves the right to process large withdrawals in tranches and to request additional verification documentation for withdrawals that trigger enhanced due diligence thresholds.
p989 reserves the right to require that deposited real-money funds have been wagered at least one (1) time prior to withdrawal, in order to confirm the legitimate gambling purpose of the deposit. This requirement applies to the real-money component of a player's balance only and does not apply to funds that have already met applicable bonus wagering requirements.
Bonuses and promotional offers published on the p989 platform are available to eligible registered players who meet the specific conditions attached to each offer. p989 reserves the right to exclude any player from any promotion at its reasonable discretion. Unless expressly stated otherwise, bonuses are available to one account per player, per household, per IP address, and per device.
All bonus funds credited to a p989 account are subject to wagering requirements as specified in the terms of the applicable promotion. Wagering requirements must be met in full before any portion of bonus funds or winnings derived from bonus funds may be withdrawn. The specific wagering multiplier, eligible games, and time limits applicable to each bonus are set out in the individual promotion terms published on the p989 platform.
p989 prohibits any form of bonus abuse, including but not limited to: registering multiple accounts to claim a bonus more than once; systematically wagering in low-risk patterns designed to fulfil wagering requirements while minimising genuine risk exposure; using betting strategies that p989 reasonably determines are designed to exploit bonus terms rather than to engage in genuine gambling activity. Detection of bonus abuse will result in cancellation of all associated bonus funds and may result in account suspension.
Bonus funds that are not wagered within the validity period specified in the applicable promotion terms will expire automatically and be removed from the player's account balance. p989 is not obligated to notify individual players of impending bonus expiry, though promotional emails may be sent as a courtesy.
All p989 bonuses are denominated and awarded in PKR. Where a bonus is expressed as a percentage match of a deposit, the bonus calculation is applied to the PKR deposit amount credited to the player's p989 account.
All casino games available on p989 are operated using certified random number generators (RNG) or live dealer systems sourced from licensed third-party game providers. p989 does not manipulate game outcomes. Theoretical return-to-player (RTP) percentages for all slot titles are made available within the game's information panel.
Sportsbook bets, including all PSL cricket, international cricket, and other sports markets, are subject to the specific sport rules and event rules published on the p989 sportsbook page. In the event of a dispute regarding a sportsbook settlement, the p989 trading team's decision, following review of available data, is final and binding.
p989 reserves the right to void bets where: an event is cancelled, postponed, or abandoned without a result being declared; where a market was offered in error due to a technical fault or manifest odds error; or where a bet is determined to have been placed using information that constitutes inside knowledge. Voided bets are refunded to the player's p989 account at the original stake amount in PKR.
In the event of a technical malfunction affecting a game session or bet placement, p989 will investigate the incident using available system records. Where records are inconclusive, p989's decision regarding settlement is final. p989 is not liable for losses arising from network interruptions, device failures, or internet connectivity issues on the player's side.
The following conduct is strictly prohibited on the p989 platform and constitutes a material breach of these Terms & Conditions:
p989 reserves the right to suspend or permanently close any account found to be engaging in prohibited conduct, to withhold any balance pending investigation, and to report suspected criminal activity to relevant authorities.
p989 is committed to providing a safe, controlled, and responsible gambling environment. We recognise that gambling can become harmful for some players and we take our duty of care seriously.
p989 strictly enforces a minimum age of 21 years. CNIC-based age verification is applied at the point of KYC processing. Any account found to be held by a person under 21 will be closed immediately and any balance held will be returned to the originating payment method after deducting any bonus funds.
p989 provides the following responsible gaming tools, accessible directly from your account settings without requiring a support ticket:
Players who wish to self-exclude from p989 may do so by submitting a request through the Responsible Gaming section of their account settings or by contacting support at [email protected]. Self-exclusion takes effect within 24 hours of the request being processed. Once self-excluded, players may not register a new p989 account during the exclusion period.
For further responsible gaming information and independent support resources, please visit the p989 Responsible Gaming page.
All content on the p989 platform, including but not limited to the p989 brand name, logo, website design, game interfaces, text, graphics, and software, is the property of p989 or its licensed content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the p989 platform for personal, non-commercial gambling purposes only.
You must not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any p989 content without prior written consent from p989. Unauthorised use of p989 intellectual property may give rise to legal action.
To the maximum extent permitted by applicable law, p989 shall not be liable for any indirect, incidental, special, consequential, or punitive losses arising from your use of the p989 platform, including loss of profits, loss of data, loss of goodwill, or interruption of service, even if p989 has been advised of the possibility of such losses.
p989's total aggregate liability to any player in connection with any claim arising from these Terms & Conditions or the use of p989 services shall not exceed the total PKR value of funds deposited by that player in the twelve (12) calendar months immediately preceding the claim.
p989 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Players access and use the p989 platform at their own risk. Gambling involves financial risk and p989 makes no guarantee of winnings or returns.
You may close your p989 account at any time by submitting a written request to [email protected]. Upon receipt of a valid closure request, p989 will process any outstanding verified withdrawal to your registered payment method and close the account. Bonus funds not meeting applicable wagering requirements will be forfeited at the time of closure.
p989 reserves the right to suspend or permanently close any player account without prior notice in circumstances including, but not limited to: breach of these Terms & Conditions; suspected fraud, money laundering, or criminal activity; provision of false registration information; detection of duplicate accounts; or failure to complete KYC verification within a reasonable timeframe following request.
Upon account closure, your right to access and use p989 services terminates immediately. Sections 5.5, 9, 11, 12, and 14 of these Terms & Conditions survive termination of your account and remain in full force and effect.
These Terms & Conditions and any dispute or claim arising from them shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which p989 is licensed to operate. Nothing in this clause limits your statutory rights as a consumer under applicable Pakistani consumer protection law.
In the event of a dispute between you and p989, you should first contact the p989 support team at [email protected] with full details of your complaint. p989 commits to acknowledging all written complaints within 48 hours and to providing a substantive response within 10 business days. If you remain unsatisfied with p989's response, you may escalate the matter through the dispute resolution mechanism provided by p989's licensing authority.
p989 reserves the right to amend, update, or replace these Terms & Conditions at any time. The revised Terms & Conditions will be published on this page with an updated effective date. Where amendments are material, p989 will endeavour to provide advance notice to registered players via the email address on file.
It is your responsibility to review these Terms & Conditions periodically. Continued use of the p989 platform after the publication of amended terms constitutes your acceptance of the revised Terms & Conditions. If you do not agree to any revised terms, you must cease using the p989 platform and submit an account closure request.
If you have questions about these Terms & Conditions, your p989 account, a transaction, or any other matter, you may contact the p989 support team by email. Our support team operates during Pakistan Standard Time business hours and aims to respond to all enquiries within 48 hours.
Email: [email protected]
Please include your registered p989 account username and a clear description of your enquiry to enable prompt handling of your request.
For responsible gaming support, deposit limit requests, or self-exclusion, please visit the p989 Responsible Gaming page for dedicated resources and tools. For full data and privacy information, please review the p989 Privacy Policy.
Key Points Summary
A summary of the most important commitments between p989 and its players. This summary does not replace the full Terms & Conditions above.
p989 enforces a strict minimum age of 21 years for all registered players. CNIC-based verification is required before withdrawals. Accounts opened by underage players are closed immediately with balance returned to the originating payment method.
All p989 accounts are denominated in Pakistani Rupees. JazzCash and EasyPaisa withdrawals are processed within five minutes for KYC-verified players. Deposits must come from payment accounts registered in your own name — third-party deposits are prohibited.
All bonus funds are subject to wagering requirements specified in individual promotion terms. Bonus abuse — including multi-accounting to claim offers repeatedly — will result in cancellation of bonus funds and potential account suspension. Always read the bonus terms before opting in.
p989 enforces a strict one-account-per-CNIC policy. Duplicate accounts are detected during KYC and result in suspension of all associated accounts. If you have accidentally created more than one account, contact support immediately to resolve the situation before making a deposit.
Players who need to take a break from gambling can access deposit limits, cooling-off periods, and permanent self-exclusion tools directly from their p989 account settings at any time — no support ticket required. p989 takes responsible gaming seriously and acts on all self-exclusion requests within 24 hours.
All complaints submitted to [email protected] are acknowledged within 48 hours and receive a substantive response within 10 business days. Players who remain unsatisfied may escalate through p989's licensing authority dispute resolution process. p989 commits to fair, evidence-based resolution of all player disputes.
Ready to Play at p989
Now that you understand the p989 player agreement, explore the full casino and sportsbook. PSL cricket betting, 500+ slots, and live dealer tables — all in PKR, for verified Pakistani players aged 21 and above.